DRAGONFLYTECHNOLOGIES
Ticket Tracker

Every request.
A clear next step.

Lite & Premium

Bring requests, owners, priorities, and status into one shared queue.

Product preview · Fictional demo data

Built for the everyday

A little less chasing. A little more clarity.

01

Requests in one place

See the requests your team needs to handle in a shared queue.

02

Someone owns it

Give each request an owner so responsibility is visible.

03

Priorities in view

Use severity and status to decide what needs attention first.

Lite & Premium: features and integrations vary by plan and setup.

Before we begin

A few useful details.

What Microsoft 365 subscription do we need?

You’ll need Microsoft 365 Business Basic at minimum. For Lite & Premium, additional licensing may be required depending on the features, integrations, and setup you choose. We’ll confirm the requirements with you before getting started.

How does this fit Microsoft 365?

Core records stay in your business’s Microsoft 365. We’ll discuss setup and access together.

What about plans and pricing?

We’ll compare Lite & Premium around your needs. No Dragonfly per-user fees; Microsoft licensing and agreed product or service charges still apply.

Can we see it in action?

Ask us about a walkthrough and pilot availability. We’ll discuss your needs and next steps.

Let’s explore the fit

Start with your working day.

Tell us what you’d like to make easier.

Let’s talk ↗